The health and safety of our customers and community is our top priority, and we have put measures in place to provide a safe environment; details can be found below. We appreciate your patience as we adapt to current guidelines and adjust to new ways of providing you with exceptional private tours.
If you are feeling unwell, have traveled out of country in the 14 days before your tour, or are residing with someone in self-isolation, then we kindly request that you reschedule or cancel your tour. We will work directly with you to find the best solution for you.
If you have any questions or concerns, please contact us at or +1 250.800.0998.
We look forward to providing you with a fun, safe, memorable tour experience!
WELLNESS CHECKS
Tour guides receive daily wellness checks to ensure they are healthy and symptom-free. If you, or anyone in your group, are experiencing symptoms, we kindly request that you reschedule or cancel your tour.
HAND WASHING
Hand sanitizer and disinfecting wipes will be available in the tour vehicle. Hand washing facilities are available at most tour stops.
PHYSICAL DISTANCING
Group sizes will be kept small (maximum 4 people) to maximize physical distancing. Your guide will maintain a distance of 2 m where possible. A plexiglass screen is installed in the van between the driver’s seat and passenger area and the front passenger seat will not be used at this time.
PROTECTION
You are kindly requested to wear a mask in the tour vehicle. Your guide will wear a mask in the vehicle and masks will be available if you do not have your own.
CLEANING
The tour van will be thoroughly cleaned and disinfected between tours and as necessary during the tour.
HEALTH & SAFETY
We will comply with all industry safety requirements and keep up to date with orders and guidance from the provincial health officer.
