Safety Plan
The health and safety of our customers and community is our top priority, and we have put measures in place to provide a safe environment; details of our safety plan can be found below. We appreciate your patience as we adapt to current guidelines and adjust to new ways of providing you with exceptional private tours.
If you are feeling unwell then we kindly request that you reschedule or cancel your tour. We will work directly with you to find the best solution.
If you have any questions or concerns, please contact us at info@beyondthecitytours.com or +1 250.800.0998.
We look forward to providing you with a fun, safe, memorable tour experience!
WELLNESS CHECKS
Tour guides receive daily wellness checks to ensure they are healthy and symptom-free. If you, or anyone in your group, are experiencing symptoms, we kindly request that you reschedule or cancel your tour.
HAND WASHING
Hand sanitizer is available in the tour vehicle. Hand washing facilities are available at most tour stops.
PHYSICAL DISTANCING
Group sizes will be kept small (maximum 4 people) and your guide will maintain a distance of 2 m where possible.
PROTECTION
Masks are currently optional. If you would prefer that your guide wears a mask, please just let us know.
CLEANING
The tour van will be thoroughly cleaned and disinfected between tours and as necessary during the tour.
HEALTH & SAFETY
We will comply with all industry safety requirements and keep up to date with orders and guidance from the provincial health officer.